In India, there is a rapid change in the customer expectations from shops/businesses, post-pandemic. It would be appropriate to throw light on some of the important aspects of the topic at hand. Several surveys have pointed out that well over…
Category: retailing
Post-pandemic customer behavior changes for shops
Pandemic has drawn a line on the calendar – you will always identify the period as pre and post covid. The entire economy was disrupted, thus leaving big and small businesses crippling. From operations to customer behavior – everything is…
Small Retailers most and least affected by Pandemic in India
Covid – a mere respiratory infection almost jolted the entire world. The reality is that millions of people lost their lives, businesses shut down, the global economy collapsed, and even after two years, recovery is still at an all-time slow…
How To Reduce The Waiting Time Of Customers And Serve Them Better?
With the pandemic hitting and creating new challenges for stores it is becoming difficult to serve customers instantly. There are two types of buyers the loyal ones, who are repeat buyers and know the aisle making the shopping spree quick.…
Dissatisfaction Of Even Old-Time Customers With Amazon India
After many months of house arrest at home due to the Chinese coronavirus pandemic. Realized my nails have grown too long. Decided to cut it but my nail cutter gave away. As usual, tried a Google search and Amazon India…